We offer a 2 year limited warranty for all Nomad products. This warranty covers any manufacturing or workmanship defects,
but does not cover damages that may have resulted from normal wear and tear, misuse/abuse, removal or installation
of the product, or modification of the product. All general returns are subject to a small restocking fee.
*Leather items have their own warranty, please refer to “Leather Warranty” for more information.
All warranty claims for items that were not purchased directly from www.hellonomad.com must include a proof of purchase and
be purchased from an authorized reseller listed on our distribution page.
Nomad will not be liable for any damages that may result from the use of any Nomad product. Our 2 year warranty does not
cover the repair or replacement of property such as electronic devices and/or other personal property.
Nomad allows one warranty claim per purchased product if said product is within the terms of warranty and is valid for a
return. Free items and/or items that were received in a giveaway, either through Nomad or a third party,
are not valid for replacements or returns.
Photos help a lot! If you email us for a warranty claim, please include a photo of the item so we can better understand the
issue.
LEATHER WARRANTY
Leather is a natural material and is therefore subject to change over time with daily use and wear. Changes in the color
and texture should not be considered a flaw but inherent to the elegance of the leather. These changes in
the color of the leather and signs of wear are normal. While occasional exposure to water is not an issue,
discoloration may result if exposed to water. Cosmetic issues that were not caused by the manufacturing process
will not be considered for returns.
*Any damage done to the case during removal/re-installation will not be considered for returns or replacements. If you are
having trouble removing your case, please remove from the bottom of the case carefully.
*This is a fashion case. While we designed this item to offer some protection to the phone, there is no guarantee of protection
in the instance of a drop. Nomad is not liable for any damage to your case and/or phone in the case of a
drop or misuse of the item.
